BOSWELLPRESENTATIONS - Educational Products
ORDER
OPTIONS
1. Order by mail or fax ... CLICK FOR PRINTABLE ORDER FORM FOR MAIL OR FAX
USE.
2. Order and securely pay online. We accept: PAYPAL, VISA,
MasterCard, Discover, American Express
3. US Ship charges appear
at the bottom of this page
INTERNATIONAL
CUSTOMERS:
Click the appropriate button below for non-US
postage fee. This fee covers the additional costs
of international shipments. International orders received without
proper postage surcharge WILL be delayed while we contact
you.
Click button below for shipments to CANADA:
Click button below for OTHER INTERNATIONAL SHIPMENTS:
HIGHLY RATED! ONE OF THE "TOP PRODUCTS OF 2006" *
Developing the Dream Team: Understanding Behavioral Styles of
Colleagues, Customers, Patients and Peers A 44 page workbook designed for individual use (5.5"x8.5").
The book investigates behavioral styles in 3 areas:
- SELF: the reader completes a questionnaire to determine his/her own behavioral style
- TEAM: the team looks at the unique mix of styles in their office and investigates team dynamics - this process can uncover reasons for conflicts on the team and how the office environment affects customers and visitors
- CUSTOMERS / PATIENTS: team members learn how to effectively present information to customers and treatment plans to patients based on the individual's behavioral style
The reader will learn the one most important aspect of behavior that can positively or negatively affect an entire team. This factor is also crucial to understand when interviewing and hiring new team members.
This book is designed to be used as a workbook by one individual, completing personalized exercises and questionnaires. Ideally, each member of a team will have his/her own workbook, which will then be used to investigate team dynamics as a group. Book includes questionnaires and exercises for teams as well as for the individual reader.
PERFECT FOR TEAM
MEETINGS
This book also
includes links to online tools and an online outline for a team
meeting. Order a book for each team member, print out the
meeting outline and plan a staff meeting or team retreat based on
this concept. This is a very powerful workbook that can have
positive, long-term impact when utilized within a team
environment.
TEAM PRICING:
4-pack
of books: $68 (YOU SAVE $12!)
_____________________________
10-pack of books: $140 (YOU SAVE $60!)
_____________________________
1 book: $20
HIGHLY RATED! ONE OF THE "TOP
PRODUCTS OF 2005"*
"Tele-Talk: Lifeline to Your PATIENTS"
An
important training tool designed for the dental team. Includes
specifics for marketing the practice and effectively communicating with
patients and prospective patients on the phone. This is a must-read
for anyone who ever answers the phone in a dental office. Quantity
discount available for team members or for branch offices!
The perfect companion training tool for this product is
the audio training program seen below, Tele-Talk: Lifeline to Your
Customers.
64 page
BOOK
Reduced
price: $18 (previously $20.00)
QUANTITY DISCOUNT: Select button below for 5-pack of books for team use or for multiple offices Price: $80 (You save $10)
"Tele-Talk: Lifeline to Your CUSTOMERS"
The "how-to's" of
professional phone protocol. Offers help communicating credibility,
building rapport and increasing trust. Listener learns to "read" the
caller, handle irate calls, cut down on telephone tag and communicate by
voice mail & fax. 1 hour single AUDIOTAPE album (CD version
offered below)
CLOSEOUT Price: $8 (REG
$12.00)
The "how-to's" of professional phone protocol. Offers help communicating credibility, building rapport and increasing trust. Listener learns to "read" the caller, handle irate calls, cut down on telephone tag and communicate by voice mail & fax. (Same product as above, but in CD format)
1 hour COMPACT DISC FORMAT Price: $15
*TOP PRODUCTS rating is by a highly-respected research organization in USA . Use of the organization's name here is prohibited.
| Shipping | United States |
|
Under $29.99 |
$4.60 |
|
$30-49.99 |
5.25 |
|
$50-124.99 |
6.40 |
|
$125-199.99 |
7.70 |
|
over $200 |
8.50 |
|
BOSWELL
PRESENTATIONS | |
|
Phone: 919-845-4189 |
FAX: 919-845-4188 |
|
Website: www.BoswellPresentations.com |
|