Suzanne Boswell provides top caliber keynotes and seminars to business organizations internationally.  Topics include: customer service, consumer relations, impression management, communication skills, body language, interpersonal skills, telephone communications, etiquette, business protocol, behavioral styles, and how to strengthen speaking skills. 

Suzanne consistently earns top marks from meeting planners and audiences alike.  She teaches skills, provides motivating insights and entertains audiences all at the same time.  Over 60% of her presentations are for repeat clients. 

BUSINESS TOPICS: ( details)

• NEW: "Managing 5 Dysfunctions of a Team"
• "Understanding Behavioral Styles: How to Connect with Clients, Customers, Family, Friends and Foes!"
• "The Cohesive Team: Effectively Working and Playing Together"
• "It's Your Business: How to Manage Public Perceptions"
• "Managing Maalox Moments:  Dealing with Tough Situations and Difficult People"
• "Unmasking Your Mystery Customers"
• "What Do You Say Before You Say Hello?"
• "The Power of Positive Self-Presentation"
• "Speak Out with Clout"

HEALTHCARE TOPICS: ( details)

• NEW: "Managing 5 Dysfunctions of a Team"
• "The Mystery Patient: How to Gain & Retain Patients in Challenging Times"
• "Building the Healthcare Dream Team: Understanding Behavioral Styles"
• "Managing Maalox Moments:  Dealing with Tough Situations and Difficult People"
• "What Do You Say Before You Say Hello?"
• "The Power of Positive Self-Presentation" EFT